The Central Investigation Office can be reached via E-mail (in any language) io@volkswagen.de.

For customer complaints, please contact the channels listed under "A complaint about products or services to our customer service".

Central Investigation Office

Postal address:

Volkswagen AG, Central Investigation Office

Mailbox 1717

Berliner Ring 2

38436 Wolfsburg, Germany

Please make an appointment in advance by writing an E-mail to io@volkswagen.de.

Volkswagwn Group has appointed external lawyers to act as Ombudspersons. They advise on the Whistleblower System or ensure that reports from whistleblowers are forwarded anonymously to the Investigation Office if desired.

If you want to get in contact with the Ombudsperson you can find their contact details here: https://www.ombudsmen-of-volkswagen.com/

You have the option of using a web-based communication platform to contact the Investigation Office in more than 65 languages. This system is confidential and technically secured and allows you to submit reports anonymously.

You can access the online reporting channel through the following link: https://goto.speakup.report/volkswagen

You can find detailed instructions on how to make reports online, by app or by phone here. 

You can leave us a voice message by phone 24 hours a day, 7 days a week.

After entering the phone number (specific to the country you are in), you will be prompted to enter the organization code. Then, you can submit your report as a voice recording. Only a written transcript will be received by the Central Investigation Office. Dial back in to listen to the reply or further questions by our team.

1. Please call 0800 113 418

2. Have the organizational code 122203 ready

ATTENTION: If you are outside of Slovakia, you can select a phone number from this list for the country or region you are in. (poznámka AS: prepojiť slovo “list” s pdfkom Volkswagen Group SpeakUp Line Phone Numbers_VW)

After entering the telephone number and the organizational code, a report can be given as a voice recording via Voice Intake. Only a written transcript will be received by the Central Investigation Office. Dial back in to listen to the reply or further questions by our team.

You can also download the Speak Up App “SpeakUp - Listen for a change “ by People Intouch (personal devices only) to access the secure reporting system.
Through this app, you can submit your report in writing or leave a voice message (also anonymously). You will need the organization code 122203.

Log back in to see our team's reply or answer further questions.

To download the app, you can also scan the QR code

Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Central Investigation Office.

Furthermore, our local Compliance Officer/ responsible function at Volkswagen Slovakia, a.s.​can also be adressed in all matters of the Whistleblower System via e-mail address: compliance@volkswagen.sk

On the territory of the Slovak Republic, we have at our disposal the Whistleblower Protection Office.

The Whistleblower Protection Office was established to provide advice and support to those who report unfair activities that threaten the public interest. These are mainly crimes and offenses that have a negative impact on society and go beyond the interest of the individual.

As an external reporting channel, the Office also receives information on potential misconduct. External reporting channel is: https://www.oznamovatelia.sk/en/chcem-oznamit/

In addition to the Whistleblower Protection Office, the authority competent to receive a hint is also the Public Prosecutor's Office or the relevant administrative or other authority or institution within the meaning of the Act on the Protection of Whistleblowers.